The IT professional plays a pivotal role in overseeing the shipboard computer systems’ day-to-day operations, providing essential support, maintenance, and monitoring to ensure excellent IT performance aligned with company policies. Despite being one of the most critical departments on board, the Information Technology team typically consists of a single professional or a small team of up to three individuals. They must possess the ability to apply logical and scientific thinking to define problems, collect data, establish facts, and draw valid conclusions. Given the technical nature of this position, professionals often need to continually learn and invest time and resources in various aspects and subjects to gain the necessary experience.

Responsible for various critical tasks to ensure the smooth operation of onboard computer systems. This includes performing daily system monitoring, ensuring hardware integrity, and reviewing system logs. Additionally, oversee backup procedures, ensuring compliance with company policies. Monitoring and maintaining hardware levels, providing user support and training, and managing privileges for designated users.

Furthermore, oversee the Assistant IT Officer and organize day-to-day activities, and maintain internal telephone systems. This role also involves ongoing performance tuning, hardware upgrades, and maintaining the data center environment and monitoring equipment.